How we collect, use, and protect your personal information
🎉 Good news: 5iles processes all files directly in your browser. Your files are NEVER uploaded to our servers. We cannot see, access, or store any files you process on our platform.
We collect the following types of information:
Account Information: When you create an account, we collect your name, email address, and encrypted password.
Payment Information: Payment processing is handled entirely by PayPal. We never see or store your credit card details.
Usage Data: We collect anonymised data about how you use 5iles, including which tools you use, pages visited, and time spent on the platform.
Technical Data: IP address, browser type, device type, operating system, and referring URLs.
We use your information to:
✅ All file processing happens locally in your browser. Your files never leave your device. We have zero access to your documents, images, or any other files you process on 5iles.
When you use tools like Compress PDF, Merge PDF, or Convert Image:
We use the following cookies and tracking technologies:
You can control cookies through your browser settings. Disabling cookies may affect some functionality.
We use the following trusted third-party services:
Each service has its own privacy policy. We encourage you to review them.
🔐 Security measures: All data transmitted to and from 5iles is encrypted using HTTPS/TLS. Account passwords are hashed using industry-standard bcrypt encryption and are never stored in plain text.
We implement security measures including:
You have the right to:
To exercise any of these rights, contact us at hello@5iles.com
5iles is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hello@5iles.com and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice on our website. Your continued use of 5iles after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Have questions about how we handle your data? We're here to help.
hello@5iles.com